Troubleshooting Guide

Most problems with Furitek ESCs, motors and radios come down to a few common causes: battery voltage, wiring, firmware or radio settings. Find your symptom below and try the fix before contacting us. Still stuck? Email us at sales@furitek.com and we'll help.

Jump to: FuriCar app & firmware Β· Power & battery Β· Radio, receiver & calibration Β· Motor, gears & drivetrain Β· Heat Β· Vehicle-specific

Before you start: 4 quick checks

  1. Battery: make sure your LiPo is fully charged. Many problems are just low voltage.
  2. Wiring: unplug and re-plug the power, receiver and Bluetooth/wireless module plugs. Check the ports for bent pins.
  3. App and firmware: update the FuriCar app and your ESC firmware to the latest version.
  4. Radio: set throttle trim, end points and rates to neutral/default, then recalibrate the ESC.

FuriCar app & firmware

Problem Likely cause Fix
ESC won't connect to the app Loose wireless/Bluetooth module plug Make sure the module is firmly plugged into the ESC's module port. Check the port for bent pins.
App doesn't show the car icon Old app version, or location turned off on your phone Update to the latest FuriCar app, and turn on location services on your phone.
App settings won't save Old app version Uninstall the app and install the latest version.
Python PRO won't connect to the app Old app or firmware Uninstall and reinstall the latest FuriCar app, then update the ESC firmware.
ESC shut down during a firmware update ESC went into bootloader mode, low battery or weak connection Use a fully charged battery and a strong, stable phone connection. The ESC can still connect to the app in bootloader mode, so reconnect and run the update again.
ESC or Avatar TX shows no sign of life (bootloader mode) Interrupted firmware update Use a charged battery, open the app and connect. The app will let you select and reinstall the firmware.

Power & battery

Problem Likely cause Fix
Sudden loss of power Loose or disconnected power lead Check that the power cable is fully seated in the ESC power port.
Steering works but no throttle Low battery voltage Charge or replace the battery.
Car stops after a few minutes even though the battery still has charge Low-voltage cutoff set too high In the app, find the voltage cutoff setting and set it correctly for your battery. The value is per cell.
Lizard PRO has no power after a few weeks / random shutdowns Power plug not fully inserted Unplug the power cable and plug it back in carefully. If there's still no response, connect in the app and update to the latest firmware with a charged battery.
Cedar + Python random shutdown Old firmware or wrong motor selected Update to the latest firmware and select Cedar in the motor selection box.

Radio, receiver & calibration

Problem Likely cause Fix
Steering works but no throttle after installing a Furitek ESC Stock receiver not compatible with aftermarket ESCs On the SCX24 V2, FMS FCX24, Traxxas TRX-4M and Axial UTB18, the stock receiver does not work with aftermarket ESCs. Use a separate 3–4 channel TX/RX. On SCX24 and SCX30 with a stock Axial SLT2 transmitter, you can use the Furitek Micro SLT2 Receiver with supported Furitek ESCs.
Reverse is much faster than forward ESC calibration is off Recalibrate the ESC. Watch the calibration video.
ESC calibration fails Radio end points, rates or trims not at neutral Reset all throttle settings on your radio to zero/neutral, then calibrate again.
Wrong steering direction in the app Direction set wrong In the app, open the rotor direction setting and switch between CW and CCW.
ESC doesn't recognize the receiver Loose plug or bent pin Unplug the receiver lead, inspect the ESC port for bent pins and plug it back in.
Avatar receiver has no light Lead reversed or loose Check the ESC lead is plugged in the right way round. If everything is correct, contact us.
Avatar V2 RX won't bind (LED blinks fast for 1–2 seconds only) Wi-Fi interference Bind again away from your Wi-Fi router.
FMS FCX24 radio won't bind Binding procedure Watch the FCX24 binding video.

Motor, gears & drivetrain

Problem Likely cause Fix
Truck cogs or stutters under load Gear mesh too tight or too loose, wheels too tight, or binding in the driveline Set the gear mesh correctly (gear mesh video), check wheel nuts aren't over-tightened, and check the driveline turns freely.
Motor spins up wrongly after install Wrong motor type in the app Set motor type to Brushless for brushless motors and Brushed for brushed motors.
Micro Komodo pinion comes loose Gear mesh set wrong Reset the gear mesh. Fix the pinion with a small amount of heavy-duty CA glue on the motor shaft and let it dry 30 minutes before running.
Motor stops randomly while steering still works (Lizard PRO + Micro Komodo on AX24) Motor touching the frame and binding Check clearance around the motor. Trim the frame if needed so the motor doesn't touch it.
Motor is hard to turn by hand when removed from the transmission Possible motor defect or a disconnected phase wire Email us at sales@furitek.com.
Lizard Ultimate + Komodo 2208 cogs badly Not a compatible pair The Komodo 2208 for UTB18 only works with the Python UTB18 ESC.

Heat

Problem Likely cause Fix
Motor gets hot while idling Drag brake set too high In the app, lower the drag brake to about 30. If it's still hot, lower it further step by step.
ESC gets very hot ESC touching a conductive surface (especially carbon fiber) Insulate the ESC with heat-shrink and mount it with adhesive tape so it doesn't touch carbon or metal.
Servo gets hot or stutters Servo output voltage set wrong in the app Set the servo output voltage in the app to match your servo's specs.
Python UTB18 + Komodo 2208 running hot Old firmware Update to the latest firmware.

Vehicle-specific

Problem Likely cause Fix
Cayman Pro cogs Loose differential gear With a 1.5 mm hex driver, open the axle diff cover and carefully tighten the diff gear screw. Don't over-tighten or you'll damage the gears.
Cayman Pro steering angle is limited End points Hold the steering wheel fully to one side, then press the steering trim button.
Cayman: no steering or throttle, radio LED blinking Low transmitter battery Replace the transmitter batteries.
TRX-4M with Stinger cogs under load Gearing too tall After updating firmware, setting punch correctly and checking for binding, fit lower reduction gearing (Traxxas part 9776R).

Still need help?

Email us at sales@furitek.com. Please include your order number, the product and vehicle, your app/firmware version and a short video of the problem. You can also browse our Tutorial Videos and Guides & Build Tips.